Application Systems Engineer, Operations Systems

Posted 138 days ago ·

  • Work Location
    Shanghai( 上海),
    Chinese Required
    Experience Required
    3 Years
  • Qualification
    Bachelor Degree
    Salary (Monthly CNY)
    Contract Type
    Full Time
  • Job Functions
    Information Technology
What you’ll do
Candidate will perform systems administrative functions for the biopharma supply chain systems. Must have minimum 3 years administrative experience managing applications, SAAS, cloud and on-premise solutions.
• Application operations and maintenance activities – including but not limited to user access management, reporting, monitoring and support
• Managing application related issues and incidents and performing root cause investigations
• Technical expert for assigned applications in APAC time zone, and work with members of global team as necessary to address issues, requests etc. faced by users in APAC.
• Participation in integration activities between supply chain systems and other Biopharma systems and providing the configuration and/or coordination of the integration
• System administration of applications managed by Biopharma in across 3 regions (. These would include China Trade Management, Operations and Quality systems.
• Support migration of systems from legacy systems to new Biopharma systems, to include assistance in programming, configuration and commissioning of applications as well as data migration, to the Biopharma specifications.
• Maintain accurate records of all maintenance work and or installations performed on Enterprise system
• Provides L1, L2, L3 Operations Application Support – including Configuration & Customization

Who you are
• Possess minimum of 3 Years of Experience Supporting, configuring, monitoring & maintaining software applications
• Skilled in the Active Directory & SAML areas
• Knowledge of ITIL especially in the areas of Incident, Problem and Change Management
• Knowledge of HR system integrations & Cloud technologies desirable
• Understanding of supply chain process
• Must be able to navigate through system database software to configure and troubleshoot data and hardware related issues
• Knowledge of HR system integrations & Cloud technologies desirable
• Aptitude for providing excellent customer service including clear communication, problem solving and technical writing skills
• Possess good organizational skills and the ability to manage multiple issues simultaneously within a fast paced and changing environment
• Must have active passport with ability to obtain travel Visa
• Must be willing to travel
• Must be willing to work out of office located in Shanghai, China

Who we are
Whatever your role, we bring purpose and challenge into our everyday work. If you are driven to make the world a better place thanks to science and medicine, you will feel right at home here. If you’re flexible, curious and relentless, you’ll belong. If you are excited about a global culture, this can be the place to further your career.

Client is a 3.5 billion USD global life sciences leader with over 7000 associates across 40 countries who are dedicated to our mission to help us improve access to life-changing therapies that transform human health. As a trusted partner to customers that range in scale and scope. Client brings efficiencies to research and manufacturing workflows, ensuring the development, manufacture and delivery of transformative medicines to patients.

Internal Use Only
Job Profile Title & Band Level: Information Technology, LPB
Department/Cost Center: IT Operations
Employee Type: Regular
FLSA Status (US only): N/A
Work Schedule: Fulltime
Individual Contributor/Manager (& # DRs): Individual Contributor
Location/Region: Shanghai, China