Logistic Specialist

An International Logistic Company located in Shanghai is looking for a Service Center Officer.

The company was founded in Italy in 1959 as a customs and freight forwarder and today it is a multinational company with 90 offices in 50 different countries. The company provides a one-stop solutions for the logistic management of precious and luxury goods.

Through 60 years of experience, the group has reached incredible and constant innovations in security procedures, import & export, event organization, supply chain, warehouse and logistic activities.

Job Description:

• Handle customer inquiries including quotation, flow, service and keep good relationship and communication with customers
  
  
• Supervise operation team to monitor shipments/orders status and feedback to customer timely
  
  
• Produce accurate KPI report with good performance to other departments, overseas office and customers
  
  
• Coordinate with Commercial and operation department in preparing flow and operations for new potential clients and events, providing support to all the different teams involved
  
  
• Periodically collect data to evaluate possible improvements in working flow and cooperation with clients
  
  
• Responsible to prepare new presentation and report material
   
• Monitor system usage and support other departments in the usage of Company Systems and Web tools and provide training if needed

Job Requirements:

• Bachelor Degree, or above
   
• 2 years of experience in Customer Service or,
   
• 2 years of experience in warehousing or distribution center environment, or
   
• Master degree graduates from Chinese universities in logistic or marketing are considered
   
• Fluent both in oral and writing in English and Chinese
   
• Knowledge of warehouse and transportation operation
   
• Experience with Microsoft office
   
• Experience with As400 or WMS is preferred
   
• Excellent interpersonal skills and communication to be able to work effectively with all members
  
  
• Strong organization, planning, control, coordination abilities, adaptability
   
• Marketing basic skills are a plus

Benefits:

• Salary: Negotiable depending on qualifications and experience
  
  
• End-year bonus
   
• Meal Allowance: 30RMB/day
   
• Annual Leave: 10 days per year, plus public holiday
   
• Round trip air ticket to the home country every year