Customer Service Agent for a Consumer Electronics Company

Oceanwing(Anker)
Posted 1714 days ago ·
  • Work Location
    Shenzhen
    Chinese Required
    No
    Experience Required
    Unspecified
  • Qualification
    Bachelor Degree
    Salary (Monthly CNY)
    9000 - 13000
    Contract Type
    Full Time
  • Job Functions
    Product Management, Program & Product Management, Sales, Support
Job Description
- Help customers to solve product issues via email.
- Provide language and cultural training to the customer service team.
- Recommend product improvements based on customer's feedback.
- Work in a transparent environment with a young and dynamic team and experience China outside the international bubble.

Job Requirements
- Able to understand problems from a customer's perspective.
- Calm and balanced personality with the ability to solve problems directly.
- Bachelor degree. Prior experience in working in a customer service role is a plus.
- Good Chinese language skills.
"- Native English speaker.""